Microsoft Dynamics CRM 365 partner for customer engagement

XRM Vision
Jul 09, 2018
5 artificial intelligence applications that will transform your CRM

  It is often said that artificial intelligence (AI) will revolutionize the way companies do business in the years to come. Many companies are already using AI applications that are significantly transforming their opportunities. These companies can now analyze their customer interactions with a depth and speed that[…]

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Jun 20, 2018
6 ways of modernizing your CRM to improve the experience of your customers and ensure a successful digital transformation

    More than two decades have passed since the first CRM software. CRM services were initially meant to be used as tools to manage marketing, sales and customer service teams. Today, their approach is more global and customer-focused. The introduction of the internet, the cloud, mobile application,[…]

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Jun 11, 2018
Full employment in Quebec: The recruitment strategies used by XRM Vision to address the shortage of skilled labour

The job market is booming in Quebec. With unemployment being only at 6%, this province is seeing its lowest rate in decades. While in 2010, the percentage of unemployed Quebecers was 8%, it dropped to 6% in 2017 and to 5.6% in 2018! For the first time in[…]

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Jun 01, 2018
8 key steps for a successful digital transformation in your company

    Sooner or later, every company must undergo a digital transformation if they want to stay in line with technological change. Despite all the efforts and investments to modernize their processes, some companies are unable to meet the new expectations of the market. How do you reach[…]

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May 31, 2018
12 ways to create a culture of innovation in your company

    Innovation plays an essential role in the success of your company. With the accelerated evolution of digital technologies, companies must be creative and flexible if they want to meet the expectations of their clients. Nice concept, right? But the reality is that transforming your company into[…]

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May 29, 2018
5 Quebec-born companies that have reached a successful digital transformation

  Companies are allocating big budgets towards digital transformation to stay competitive. According to Forrester, 59% of companies spend at least $10M, and 29% allocate a budget of more than $50M. This is not surprising when you consider that these investments can improve the customer experience as well[…]

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May 15, 2018
What is digital transformation and why does it have such an impact on your company?

“Digital transformation” has been one of the most popular topics in business conferences for some time now. There are even tradeshows that are entirely dedicated to this matter, an example is the one that was held in Montreal a couple of days ago (in which we held our[…]

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May 09, 2018
Our team continues to grow: XRM Vision welcomes Kim Mac Dermott in the title of solution architect

  XRM Vision continues to grow! We are proud to introduce Kim Mac Dermott, who has joined our beautiful team as a solution architect. With almost 20 years of experience in the CRM field and Microsoft products, Kim brings a solid background to XRM Vision. Over the course of[…]

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May 01, 2018
Notice of appointment: XRM Vision welcomes Alain Gagnon as sales VP.

XRM Vision is pleased to announce the nomination of Alain Gagnon as vice president of sales. Alain will manage the sales team as well as business development to support the accelerating growth seen by XRM Vision in recent years. Alain brings XRM Vision his 20 years of management,[…]

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May 01, 2018
New online tools; assess the maturity of your CRM and optimize your business practices.

Following the requests of many people, we are proud to announce the arrival of our CRM maturity assessment kit! We have created this set of tools to help companies improve their business practices and increase the success of their CRM implementations.   Tools built around our methodology These[…]

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Create a customer engagement environment for your customers with Dynamics 365 (formerly known as Microsoft Dynamics CRM)

Your customers expect you to deliver a personalized and enriched customer experience . XRM Vision will manage this interaction with you by putting at your disposal the best technology to help you with customer retention, improving your productivity and managing your growth. Learn how.

Receive your FREE evaluation kit!

Please fill out this form and get your CRM maturity evaluation kit by email.

Based on the Capability Maturity Model, our methodology will help you assess the CRM maturity level of your business processes by reading our e-book and completing our online questionnaire.