Partenaire Microsoft Dynamics CRM 365 pour l'engagement des clients

XRM Vision
Jun 09, 2017
Do you feel as though your marketing messages are not getting through?

One of the biggest challenges an organization will face is determining what tactics or technologies will help them reach their client experience objectives. It is commonly one element that is identified as a differentiator between competitors, so many organizations strive to improve it but few can define what[…]

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May 24, 2017
Boost your customers’ engagement and loyalty!

Recently, on June 20, XRM Vision, your customer engagement architect, hosted its breakfast briefing with prospects and clients called: Boost your customers’ engagement and loyalty! Many organizations are using their CRM to collect and analyze as much “Big Data” as possible to create and manage targeted and custom[…]

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Apr 28, 2017
Are you losing sleep over no growth in revenue from existing clients?

A company generally grows their revenues one of two ways: either it adds new customers or it generates more business from existing customers. Today, I want to discuss growing your revenues through existing clients. It’s no secret, a client who’s happy with their experience during the purchasing cycle,[…]

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Apr 25, 2017
Create a unique customer experience

XRM Vision, Microsoft Gold Partner, is proud to launch its first seminar of the year: Create a unique customer experience to increase your revenues! We’re going to engage with you on some of the issues that affect your business when managing daily activities with your prospects, clients and[…]

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Apr 20, 2017
Do you feel as if you’re losing ground to your competitors?

– by Félix Robitaille – These days, things are happening so quickly that to stay current, you need to regularly survey your customers, peers and industry experts. All the information that you’ve gathered must then be stored and communicated to your team to make sure that your organization[…]

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Mar 26, 2014
The social CRM strategy is made only for the big guys?

 In June 2010, Gatorade launched its Mission Control, the set up in which this new program was built is quite comparable to that of the international space station ground team. The social networks allowed Gatorade to “tune” into the sentiments of consumers. The following video (Gatorade Mission Control)[…]

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Mar 26, 2014
The social CRM strategy is made only for the big guys?

 In June 2010, Gatorade launched its Mission Control, the set up in which this new program was built is quite comparable to that of the international space station ground team. The social networks allowed Gatorade to “tune” into the sentiments of consumers. The following video (Gatorade Mission Control)[…]

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Dec 15, 2013
The story of CRM through my own interpretation of the facts. (Part one)

When my colleague, boss and friend Felix Robitaille asked me to participate in the XRM Vision blog, I was immediately drawn to use humor and simplicity as a means of sharing my thoughts and my experience of CRM. My first set of articles, will introduce the twelve chapters[…]

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Dec 15, 2013
The story of CRM through my own interpretation of the facts! (Part three)

Here is the third and final part of the story of CRM through my own interpretation of the facts. Happy Reading! Chapter 9: xRM xRM is the capacity to use applications such as CRM as a conception platform for business solutions. I have conceptualized as many xRM solutions[…]

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Dec 04, 2013
The story of CRM through my own interpretation of the facts. (Part two)

Following chapters 1 to 4, this second part chapters 5 to 8 resumes the story of CRM through my own interpretation of the facts. Happy reading!   Chapter 5: The integration of office productivity suites The developers of the contact management software, quickly tried to link the office[…]

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Create a customer engagement environment for your customers with Dynamics 365 (formerly known as Microsoft Dynamics CRM)

Your customers expect you to deliver a personalized and enriched customer experience . XRM Vision will manage this interaction with you by putting at your disposal the best technology to help you with customer retention, improving your productivity and managing your growth. Learn how.