Microsoft Dynamics CRM 365 partner for customer engagement

XRM Vision
Oct 22, 2018
4 ways BI can improve the adoption of your CRM

  Imagine having the best CRM ever, one that allows you to accurately assess and predict your performances. This creates an almost perfect scenario, because unless it is founded on a plan for user adoption, this perfect CRM will never achieve the expected results. Above all technologies, lies[…]

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Oct 19, 2018
A look back at the Microsoft Dynamics 365 FastTrack Architect Bootcamp: 6 highlights

  At XRM Vision, we are very focused on helping our employees surpass themselves and achieve their full potential. To facilitate the development of their full potential, we provide our employees with constant development training opportunities. For this reason, our solution architect David Rivard flew to Redmond, Washington,[…]

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Sep 24, 2018
XRM Vision reaches the Microsoft Gold Cloud Customer Relationship Management (CRM) competence

XRM Vision reaches the Microsoft Gold Cloud Customer Relationship Management (CRM) competence, for a fourth consecutive year. Awarded to us by the Microsoft Partner Network (MPN), this recognition attests the outstanding commitment that has been shown by our team in helping companies reach their full potential through the[…]

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Sep 13, 2018
Successfully upgrade from Dynamics 365 Online to 9.0.2 (before it is no longer supported)

  If you use Dynamics 365 Online as your CRM software, you have probably received notifications from Microsoft in recent weeks. This is because the IT giant is updating its Dynamics 365 online, with the latest version being 9.0.2.  Why it is so important for you to go[…]

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Sep 12, 2018
How to measure the pertinent results with BI

  What does a manager want to know when reading the submitted company report? In most cases, the main question will be “Is everything okay?” This question, however, cannot always be answered. Many companies do not have the tools required to measure the pertinent results. This makes it[…]

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Sep 11, 2018
Notice of appointment: Marie-Claude Roy joins the architects of CRM solutions

  We are pleased to announce the nomination of Marie-Claude Roy as a solutions architect. Marie-Claude joined the XRM Vision Team almost 3 years ago, as a CRM business analyst. Over the course of her career, she has contributed her creative genius to hundreds of major CRM implementation[…]

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Sep 01, 2018
3 simple ways using BI can change the customer experience 

  The quality of the customer experience is crucial in gaining the loyalty of your clients. However, many companies do not optimize their customer experience. According to a Forrester study made in 2015, nearly 40% of companies believe that improving their customer experience is one of the biggest CRM issues they[…]

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Aug 21, 2018
XRM Vision and the Bonneville 808 challenge

  At XRM Vision, we believe in the importance of adopting healthy lifestyle habits and surpassing yourself. That is why our president Felix Robitaille, will be participating in a great physical challenge for a good cause. He will support our Quebec athletes by taking up the Bonneville 808[…]

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Aug 17, 2018
Notice of appointment: Nathalie Lanthier joins the XRM Vision team

  Shortly following the arrival of François, Alain, Kim, Jérôme and Gacia, the XRM Vision team is expanding once again! It is with great pleasure that we introduce you to Nathalie Lanthier, who has been appointed to fill the role of business analyst. Working with our multidisciplinary team,[…]

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Aug 16, 2018
How to use business intelligence to make decisions that are based on facts

Since the important information is not always accessible when crucial decisions need to be made, many managers must resort to using their instinct. Having access to quality data helps make better decisions. Paired up with artificial intelligence, business intelligence will even allow you to choose the best candidates[…]

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Create a customer engagement environment for your customers with Dynamics 365 (formerly known as Microsoft Dynamics CRM)

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