Partenaire Microsoft Dynamics CRM 365 pour l'engagement des clients

Careers

XRM Vision is recruiting

 

XRM Vision offers a flexible organizational structure that fosters the exchange of innovative solutions and constructive communication without hierarchical barriers.

We believe that the right work environment allows exceptional people to provide our clients with equally outstanding results. Each employee is an important part of our expert team and this recognition encourages us to help them maintain a good work-life balance.

We are always looking for talented and motivated people to join our team. If you are interested in any of the positions listed below or if you would like to apply for a position, please send your resume to cv@xrmvision.com

 

 

Architect Dynamics CRM

We are looking for a CRM architect to join our consulting team. As such, you will design and implement CRM/XRM solutions to meet business requirements and integrate into the application ecosystem of our customers.

You will be called upon to participate in pre-sale, project perimeter definition, demonstration and proof-of-concept design activities. You will participate in workshops to define requirements and review business processes. You will support the implementation team in implementing Microsoft Dynamics CRM customizations. You will apply the standards and write the technical specifications.

Depending on the scale of the projects entrusted to us, you will have the opportunity to take part in several initiatives simultaneously.

Tasks and Responsibilities

  • Lead or participate in gathering requirements, understanding needs, defining and estimating projects
  • Transformation of business needs into functional and technical requirements
  • Definition of implementation, solution design and data integration strategies
  • Development of CRM/XRM solutions that will fit with the hosting architecture
    Selection of Third Party Components
  • Documenting and schematizing solutions, infrastructure, functional processes
    Guarantee the technological solution
  • Technology watch
  • Support to the sales team: estimates, drafting of quotations/proposals, response to calls for tender, design of proof of concept, demonstration.
  • Implementation team support: analysis, configuration, integration, integration, development, training, testing, project management, change management
  • All other related tasks

Skills and Experience

  • Bachelor’s degree in computer science and/or management and/or software engineering
  • Minimum of 5 years consulting experience
  • Minimum of 10 years experience (information technology as a developer, architect, business analyst)
  • Minimum of 3 years experience with CRM solutions
  • Bilingualism (French and English)
  • Know the following technologies:
    • C#,. Net Framework (3.5,4.0), JavaScript, SQL (Microsoft, Oracle), XML, Silverlight, HTML 5
    • SharePoint, Office 365, Power BI
  • Certification and/or Dynamics CRM experience
  • Certification and/or experience with third-party components (ISV) of the Dynamics CRM ecosystem

 

In your cover letter, please describe the CRM projects or programs you have worked on and are most proud of, as well as the responsibilities you were responsible for.

 

Enterprise (Industry)

Information Technology and Services

Level of experience (Experience)

Senior (level)

Domain (Job Function)

Information Technology

Employment Type

Regular full-time position

Submit applications to

cv@xrmvision.com

 

 

Marketing consultant

Drive our online marketing campaigns AND share your skills with our clients!

XRM Vision is looking for a digital marketing professional with a strong interest in data analysis to maximize the business impacts of marketing initiatives. Working with our teams of CRM experts, you will participate in the development of best in class digital marketing strategies to help build performance oriented marketing campaigns both for us and our clients.

The role

-Find the balance between the marketing execution and the strategy
-Develop and manage XRM Vision’s inbound marketing strategies
-Develop internal best practices which can be replicate on clients’ mandates
-Create a bridge between BI and marketing to make data actionable
-Use leading edge marketing automation tools to execute and manage inbound marketing campaigns
-Develops contents such as articles, videos and web campaigns;
-Work with multiple strategist and CRM experts to get inspired
-Coordinate the work of subcontractors required to deliver the final product

Your experience

-Experience managing digital inbound and social campaigns (e.g. blog, LinkedIn,)
-Technical abilities to configure and navigate marketing automation tools

-Understand CRM database structure
-Strong understanding of CRM technologies, experience with Microsoft Dynamics, Salesforce, or Sugar CRM is a plus
-Ability to manage inbound marketing campaigns using ClickDimensions, Hootsuite, Oktopost, Eventbrite
-Strong bilingual writing skills

Our ideal profile

-Bachelor degree in marketing, communications, ecommerce, or any related field
-3-5 years of experience in digital marketing with a strong interest in inbound marketing and B2B strategies
-Detail-oriented with the ability to multi-task and prioritize projects
-Ability to work in a fast-paced and changing environment
-CRM Application and ClickDimensions certifications are a plus

 

 

Account Manager

Working closely with the VP Business Development, you’ll be responsible for identifying and assisting organizations in their strategic thinking on customer management to position XRM Vision’s expertise on CRM solutions and professional services.

Tasks and responsibilities

  • Canvass accounts in the assigned territory;
  • Develop professional services and business solutions sales for the assigned territory;
  • Determine the customer management needs of potential and current clients to recommend XRM Vision’s services, products and business solutions;
  • Complete transactions successfully by managing the sales cycle with our commercial partners and influencers;
  • Develop sales strategies for assigned accounts and opportunities;
  • Keep the pipeline and opportunities management system (CRM) up to date;
  • Actively participate in business development activities with the other sales team members;
  • Maintain relationships with clients to gage their satisfaction, answer inquiries or to resolve any issues;
  • Develop an expertise of the CRM market.

Desired Skills and Expertise

  • Bachelor’s and/or post-graduate studies in an appropriate field;
  • Minimum of 5 years’ experience with CRM and/or in business solutions sales;
  • Bilingual (French and English);
  • You own a vehicle and a valid driver’s license.

Assets

  • Certified and/or experience with Microsoft Dynamics CRM

 

 

Microsoft Dynamics CRM Developer

Working closely with the Project Manager and the Solutions Architect, you will carry out any development and implementation of any and all necessary components for the integration of the Microsoft Dynamics CRM application on behalf of our clients. You will also support the Solutions Architect and the Business Analyst in implementing the basic customizations within  standard Microsoft Dynamics CRM. Depending on the scale of the projects you will be assigned to, you may be involved in multiple projects simultaneously.

Tasks and responsibilities

  • Provide the main consultant with high level solutions and evaluations
  • Provide support to the main consultant on the initial plan as well delivery alternatives
  • Complete development tasks as assigned (jscript, CRM customization, Web extension modules)
  • Develop unit tests
  • Monitor and support data conversions and their integration to third-party systems
  • Take part in the technical team vetting committees and concept & development revisions
  • Prepare any documentation necessary to support any completed development
  • Provide technical support to clients

Desired Skills and Expertise

  • Bachelor in information technology or software engineering
  • Minimum 3 years experience as a consultant
  • Minimum 5 years experience in IT as a .NET developer
  • Bilingual (French and English)
  • Good knowledge of the following: .Net Framework (3.5, 4.0), JavaScript, SQL (Microsoft, Oracle), XML, JavaScript, HTML

Assets

  • Certified and/or experience with Microsoft Dynamics CRM
  • Certified and/or experience with Scribe Software
  • Certified and/or experience with SSIS
  • Sharepoint and Silverlight

In your cover letter, please describe the best CRM projects or programs you worked including how you were involved.

 

 

CRM Consultant – Microsoft Dynamics CRM

As CRM/XRM Consultant, you will be tasked with accomplishing multiple business and functional analyses, as well as applicative configurations within Microsoft Dynamics CRM. You will be part of a multidisciplinary team which will determine which solutions will best support, from a functional point of view, our clients business needs. You’ll be working closely with the Project Manager and the members of the development and infrastructure team. Depending on the project scope, you may also be assigned to multiple projects.

Tasks and responsibilities

  • Carry out and chronicle the analysis of the client’s needs and business processes
  • Guide our clients towards defining and documenting their needs and business processes
  • Configure Microsoft Dynamics CRM in order to satisfy our clients business needs
  • Set up implementation strategies
  • Support our clients during the acceptance and deployment phase
  • Support systems testing activities
  • Take part in the refinement of processes and analyses methodology
  • Support the implementation team
  • Any other connected tasks

Expertise and experience

  • Bachelor in information technology and/or administration and/or software engineering
  • 3 years experience as a business analyst
  • Minimum 3 years as a consultant
  • Experience with CRM solutions
  • Available to work on-site with customers
  • Experience implementing software packages
  • Perfectly bilingual (written and spoken English & French)

XRM Vision offers a flexible organizational structure that fosters the exchange of innovative solutions and constructive communication without hierarchical barriers.

We believe that the right work environment allows exceptional people to provide our clients with equally outstanding results. Each employee is an important part of our expert team and this recognition encourages us to help them maintain a good work-life balance.

We are always looking for talented and motivated people to join our team. If you are interested in any of the positions listed below or if you would like to apply for a position, please send your resume to cv@xrmvision.com

XRM Vision offers a flexible organizational structure that fosters the exchange of innovative solutions and constructive communication without hierarchical barriers.

We believe that the right work environment allows exceptional people to provide our clients with equally outstanding results. Each employee is an important part of our expert team and this recognition encourages us to help them maintain a good work-life balance.

We are always looking for talented and motivated people to join our team. If you are interested in any of the positions listed below or if you would like to apply for a position, please send your resume to cv@xrmvision.com

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Create a customer engagement environment for your customers with Dynamics 365 (formerly known as Microsoft Dynamics CRM)

Your customers expect you to deliver a personalized and enriched customer experience . XRM Vision will manage this interaction with you by putting at your disposal the best technology to help you with customer retention, improving your productivity and managing your growth. Learn how.