Microsoft Dynamics 365 is a Microsoft Cloud-based next generation suite of intelligent applications. Dynamics 365 is both an ERP and CRM system as it provides customers with specific applications that will help you manage different business functions, including sales, client services, after-sales, operations, marketing, project service automation and finances.
Dynamics 365 was conceived to help companies accelerate their digital transformation to better adapt to changing customer needs and capture new business opportunities faster. Dynamics 365 can be customized and is built with the goal of increasing productivity, provide more complete data analytics and be more flexible with providing to business needs.
Create a customer engagement environment for your customers with Dynamics 365 (formerly known as Microsoft Dynamics CRM)
Your customers expect you to deliver a personalized and enriched customer experience . XRM Vision will manage this interaction with you by putting at your disposal the best technology to help you with customer retention, improving your productivity and managing your growth. Learn how.
Based on the Capability Maturity Model, our methodology will help you assess the CRM maturity level of your business processes by reading our e-book and completing our online questionnaire.