Partenaire Microsoft Dynamics CRM 365 pour l'engagement des clients

Healthcare Industry

Healthcare Industry

Advances in health technologies and data analysis are facilitating new diagnostic and treatment options. They can also help contain new spending by restructuring care delivery models and by promoting more efficient use of resources.

Electronic medical records, telemedicine, mobile health applications and electronic medical prescriptions will play an important role in this industry. Not to mention, the importance of focusing on the safety and confidentiality of data to give confidence to patients.

  • Are you thinking about including telemedicine in your services offer?
  • Does your software render data sharing difficult thereby causing inefficiency and a high risk of error amongst your users?
  • Is your data secure and do you feel ready to take advantage of Cloud applications?

Our offers

You will be able to define the customer experience that you would like your audience to go through, from the moment they find you all the way through the purchase, as well as the role of each employee throughout this journey.

Modernize your customer service process by strategically using the CRM and the self-service tools with regards to your company’s business objectives.

Create a 360-degree view of your customer base to develop a more efficient client service resolution methodology.

Develop key performance indicators that will allow you to forecast the impact of your marketing activities.

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Create a customer engagement environment for your customers with Dynamics 365 (formerly known as Microsoft Dynamics CRM)

Your customers expect you to deliver a personalized and enriched customer experience . XRM Vision will manage this interaction with you by putting at your disposal the best technology to help you with customer retention, improving your productivity and managing your growth. Learn how.