Microsoft Dynamics CRM 365 partner for customer engagement

High Tech Industry

High Tech Industry

The data generated by your company is a source of wealth.

When integrated with a good business strategy, these data are highly valuable in terms of opportunities and economic growth for your organization.

  • Do you have access to your customer's purchase history ? This would allow you to deliver your expertise in a more efficient manner.
  • Are your multichannel interactions kept in a centrally located area, allowing you to build a complete historical view of every activity your client has made ?
  • Are you able to track and efficiently meet your customer's evolving needs ?
  • Are you able to influence your sales channel while motivating your distributors?

Our offers

You will be able to define the steps taken by your client from the moment they notice their needs, to the moment they make the purchase. Learn how to define the particular roles that each of your employees will have in your customer’s journey.

Modernization of your sales process by considering the new market methodology and proper use of the available technology.

Workflow review to maximize productivity and identify opportunities for collaboration within the sales team especially in a mobile environment.

How to create an efficient and collaborative environment between each team, measure their impact on the customer and improve their respective performance in order to increase their impact on the customer.

Develop key performance indicators which will help you to better predict the impact of your sales activity even before delivery orders are sent or processed.

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Create a customer engagement environment for your customers with Dynamics 365 (formerly known as Microsoft Dynamics CRM)

Your customers expect you to deliver a personalized and enriched customer experience . XRM Vision will manage this interaction with you by putting at your disposal the best technology to help you with customer retention, improving your productivity and managing your growth. Learn how.

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Please fill out this form and get your CRM maturity evaluation kit by email.

Based on the Capability Maturity Model, our methodology will help you assess the CRM maturity level of your business processes by reading our e-book and completing our online questionnaire.