Choosing the right CRM, Dynamics 365 or Salesforce?
By Félix Robitaille, President When a company starts to increase the number of sales it makes, the implementation of a CRM quickly becomes a priority. When sales start growing in substantial volume and growth, your management team will often face the following dilemma: What is the better choice between Salesforce or Dynamics 365? Why focus […]
When your client works for you and the benefits of having an efficient portal
By Félix Robitaille Your clients certainly do not enjoy having to call you for the slightest question. Also, a manager, will not reap any benefits by creating a big customer service team just to have them answer the same questions repeatedly. The above statement, demonstrates one of the biggest benefits in creating a self-service client […]