Functional and technical

Microsoft Modifications – What’s New in Dynamics 365 Sales

by Patricia Rivas • 20 January 2020

Dynamics 365 Sales is part of the batch of apps that Microsoft revamped last October. What new bells and whistles will allow sellers to close more opportunities? Continuing our series on the latest changes in the Microsoft ecosystem, here’s what’s new in Dynamics 365 Sales.      Here are 5 new app features:   What’s Dynamics 365 Sales? Before we move on, let’s take a look at Microsoft’s Dynamics […]


Microsoft Changes: What are the Changes for API Calls?

by Patricia Rivas • 5 December 2019

The changes made by Microsoft in October will also be applicable for the use of APIs (Application Processing Interfaces). The plans of the application programming interface, which serve as a kind of toolbox for developers, have been modified.   Following our article on license modifications as well as the one on Power Apps and Flow, here are the newest developments on […]


Microsoft Changes: Gaining a better understanding of the new Unified Interface

by Patricia Rivas • 3 December 2019

Last October, Microsoft implemented several changes to improve its offer. Until now, many users are still scratching their heads to understand what these changes mean in concrete terms. We have prepared a series of articles to help you understand them.  In this blog post, you will find out what you need to know about the new Unified Interface:  What is […]


Microsoft Dynamics 365 License Changes: What you need to know for your renewal

by Patricia Rivas • 28 November 2019

As of October, the announced changes for Microsoft Dynamics 365 licenses have been put into place. Customers who were licensed with the Customer Engagement Plan must now choose from a customized plan. If your organization licensed with the Customer Engagement Plan, you will need to take steps to move users to the Microsoft new license […]


What you need to know about changes to Microsoft Power Apps and Flow licencing

by Gacia Demirdjian • 17 November 2019

The changes announced by Microsoft for its applications have been in place since October. These changes allow users to work on the applications they need when they need them. After discussing the changes for Dynamics 365 licences, we now present those for Power Apps and Microsoft Flow.  Here’s what’s new with Power Apps and Microsoft […]


What possibilities does artificial intelligence bring to Microsoft Dynamics 365 CE?

by Patricia Rivas • 3 November 2019

More and more companies are using the possibilities of artificial intelligence, which is progressing exponentially. Naturally, innovation and technology go hand in hand with Microsoft. Microsoft already offers several services, which allow the use and integration of artificial intelligence with Azure Cognitive Services. And thanks to its expertise, the tech giant has succeeded in making these services accessible within […]


4 steps that will optimize the design of your business application in PowerApps all the while maximizing its impact

4 steps that will optimize the design of your business application in PowerApps all the while maximizing its impact.

by Patricia Rivas • 18 February 2019

In the past, applications were designed based on business requirements, which were then converted into data models, from which data-entry forms were created for users. The arrival of Canvas apps in PowerApps has made creating and tailoring applications to meet user needs easier than ever before. Modern day users have higher expectations of efficiency. They […]


How to improve the adoption of your CRM

4 ways BI can improve the adoption of your CRM

by David Brochu • 22 October 2018

Imagine having the best CRM ever, one that allows you to accurately assess and predict your performances. This creates an almost perfect scenario, because unless it is founded on a plan for user adoption, this perfect CRM will never achieve the expected results. Above all technologies, lies people. Even the best CRM requires a big […]



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