Growth and transformation
Omnichannel for Customer Service – Why Use It?
You’ve probably already heard of omnichannel marketing. In a nutshell, the idea is to deliver an optimal and consistent customer experience across all channels and platforms. But how does this help you in your daily business? Here’s a little more about this platform. In terms of communications, the last few years have been bountiful with the creation of […]
Is the cloud safe? Myths and facts.
Cloud technologies have been embedded in businesses for years now. However, many managers are still reluctant to make the leap. As the pandemic increases reliance on remote work, the benefits of a cloud computing platform are undeniable: data is accessible anytime, anywhere. But what about the disadvantages? What about data security in the cloud? What […]
Change management: 5 articles to help you better understand
Are you planning the introduction of a new technological tool in your company? Good change management practices can improve the success of your transformation. Here is our reading list on changement management to help you prepare for your transition: 1. To understand the impact of change management ➤ Read article 2. To build on […]
5 articles to help you better understand Power Apps and Power Platform
What is Power Apps? What is Power Platform? What explains the craze for these Microsoft tools? What is so great about them? And how can they help your company substantially? To help you better understand their potential, we have gathered our top 5 articles on these development platforms. Whether you need to quickly build and test business applications or automate your processes, Power Apps and […]
What is the Microsoft Power Platform?
What is the Microsoft Power Platform? You may have already heard of its virtues in helping to display, automate and analyze data. But how does it work? And what does it do for you? In fact, the Power Platform is not one, but 4 tools: 1. Power BI 2. Power Apps 3. Power Automate 4. Power […]
Our upcoming webinars to help you optimize your business processes
We have some good news! We‘ll be offering new free webinars in the coming weeks. Each Wednesday, you’ll be able to learn more about how to use the latest Microsoft technologies to stand out and increase your sales. So what’s on the program? Designed to meet the current needs of our customers, each of our three webinars presents a different innovative […]
How Centris improved employee retention and customer satisfaction with our solution
Over the past decade, there have been many new technologies which have revolutionized our daily lives. Sooner or later, companies will need to modernise themselves in order to stay competitive and satisfy the changing behaviour of consumers. In fact, this is even more true for compagnies offering technological tools. This reality rang true for Centris, who we had the pleasure […]
10 benefits of using a technology platform designed for group insurance brokers
The world of group insurance is undergoing major changes. Insurers used to be brokers’ suppliers; they are now becoming competitors. To stand out, brokers need to increase their service level as well as their added value for their clients. But it’s not that simple. Brokers’ administrative processes are complex, but the technologies supporting them are often obsolete. In fact, many players in the industry are slow to modernize, […]
8 ways to stay productive while working remotely with Microsoft technologies
So far, XRM Vision has not talked much about the COVID-19 pandemic. We do not want to exploit the current critical circumstances from an entrepreneurial perspective. However, technology plays a critical role in supporting the every day work of businesses. Over the last weeks, millions of people have switched to working from home. This was […]
How YMCA improved employee retention and operational performance with our solution
For more than three decades, the YMCAs of Québec have offered a program of compensatory work. Citizens who do not have the means to pay their debts to the Court can benefit from this alternative. This program entails doing work for various organizations thus allowing citizens to reimburse their fine by getting involved in the community. Through this program, the YMCAs continue to keep their commitment to “inspire and push each person […]