A company generally grows their revenues one of two ways: either it adds new customers or it generates more business from existing customers. Today, I want to discuss growing your revenues through existing clients. It’s no secret, a client who’s happy with their experience during the purchasing cycle, and who’s happy on top of it […]
Your customers expect an outstanding service experience and personalized support from you. XRM Vision provides you with the best practices and technological tools to build customer loyalty, support your growth and improve your productivity.
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Based on the Capacity Maturity Matrix, our methodology will help you assess the maturity level of your business processes and customer relationship management. With our ebook and the web questionnaire that comes with it, you will be able to identify the next steps to progress based on your specific situation.
