Technologies

Why pursue a career in technology? The perspectives of our 11 female experts

by Patricia Rivas • 11 April 2019

Women only represent 20% of the team when it comes to the field of information technology. However, this field offers many career opportunities that go beyond developer positions. To highlight International Women’s Rights Day, we have asked 11 of our women experts each with their own unique background, to explain to us what it is […]


Our 5 most popular articles of the year

by Patricia Rivas • 22 January 2019

It is good to look back on the highlights of the past year as 2019 begins. Here is a list of the articles that interested you the most in 2018.  5- 5 Quebec-born companies that achieved a successful digital transformation  If you had to name companies that shine because of their digital strategy, Amazon, Uber […]


How can you create a sustainable vision of change within your company

How can you create a sustainable vision of change within your company?

by David Brochu • 3 January 2019

One of the first steps in having an impact on your human resources if your company is considering implementing a new CRM solution or any other technological transformation, is to have a clear vision of change.  Having a common vision will guide everyone down the right path. Your employees will be more likely to adopt […]


How to measure the pertinent results with BI

How to measure the pertinent results with BI

by David Brochu • 12 September 2018

What does a manager want to know when reading the submitted company report? In most cases, the main question will be “Is everything okay?” This question, however, cannot always be answered. Many companies do not have the tools required to measure the pertinent results. This makes it impossible to know if a company is thriving […]


Retrospective on Microsoft Inspire 2018 - 4 highlights of the event

Retrospective on Microsoft Inspire 2018: 4 highlights of the event

by David Brochu • 16 August 2018

A few days ago, Microsoft Inspire gathered thousands of partners from all over the world. This huge annual event which took place in Las Vegas over a 5-day period, was organized by Microsoft for its international community of partners. Microsoft took the opportunity to introduce their most recent developments as well as their objectives for […]


5 artificial intelligence applications that will transform your CRM

by Patricia Rivas • 9 July 2018

It is often said that artificial intelligence (AI) will revolutionize the way companies do business in the years to come. Many companies are already using AI applications that are significantly transforming their opportunities. These companies can now analyze their customer interactions with a depth and speed that has never been seen before. However, not all […]


6 ways of modernizing your CRM to improve the experience of your customers and ensure a successful digital transformation

by Patricia Rivas • 20 June 2018

More than two decades have passed since the first CRM software. CRM services were initially meant to be used as tools to manage marketing, sales and customer service teams. Today, their approach is more global and customer-focused. The introduction of the internet, the cloud, mobile application, and artificial intelligence (AI), have made the CRM possibilities […]


8 key steps for a successful digital transformation in your company

by Patricia Rivas • 1 June 2018

Sooner or later, every company must undergo a digital transformation if they want to stay in line with technological change. Despite all the efforts and investments to modernize their processes, some companies are unable to meet the new expectations of the market. How do you reach the anticipated results and adapt yourself to an increasingly […]


12 ways to create a culture of innovation in your company

by Patricia Rivas • 31 May 2018

Innovation plays an essential role in the success of your company. With the accelerated evolution of digital technologies, companies must be creative and flexible if they want to meet the expectations of their clients. Nice concept, right? But the reality is that transforming your company into an innovation lab is not such an easy feat.  […]


5 Quebec-born companies that have reached a successful transformation

5 Quebec-born companies that have reached a successful digital transformation

by Patricia Rivas • 29 May 2018

Companies are allocating big budgets towards digital transformation to stay competitive. According to Forrester, 59% of companies spend at least $10M, and 29% allocate a budget of more than $50M. This is not surprising when you consider that these investments can improve the customer experience as well as products and revenue. It must be said, […]



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