Artificial Intelligence

What is the Microsoft Power Platform?

by Patricia Rivas • 21 May 2020

What is the Microsoft Power Platform? You may have already heard of its virtues in helping to display, automate and analyze data. But how does it work? And what does it do for you?    In fact, the Power Platform is not one, but 4 tools:     1. Power BI    2. Power Apps    3. Power Automate    4. Power […]


What possibilities does artificial intelligence bring to Microsoft Dynamics 365 CE?

by Patricia Rivas • 3 November 2019

More and more companies are using the possibilities of artificial intelligence, which is progressing exponentially. Naturally, innovation and technology go hand in hand with Microsoft. Microsoft already offers several services, which allow the use and integration of artificial intelligence with Azure Cognitive Services. And thanks to its expertise, the tech giant has succeeded in making these services accessible within […]


5 artificial intelligence applications that will transform your CRM

by Patricia Rivas • 9 July 2018

It is often said that artificial intelligence (AI) will revolutionize the way companies do business in the years to come. Many companies are already using AI applications that are significantly transforming their opportunities. These companies can now analyze their customer interactions with a depth and speed that has never been seen before. However, not all […]


Artificial intelligence glossary: a few essential concepts

by Patricia Rivas • 15 February 2018

Artificial intelligence is a word that is currently rolling off everyone’s tongue. Although it has been around for over sixty years, AI is the expression of the hour. Sometimes using the terms “machine learning”, “deep learning” or “algorithms” as synonyms, the media hype surrounding AI would have every reason to cause skepticism. The fact remains […]


Reflecting on 2017 : 3 trends that have marked CRM

by Patricia Rivas • 6 February 2018

2017 has been an extraordinarily productive year for technologies. A great number of innovations have gone from science fiction to reality in our daily lives. Apple has launched a phone which can be unlocked using facial recognition. IKEA has put an online application that works with augmented reality and allows you to view how a […]



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