change management

Change management: 5 articles to help you better understand

by Patricia Rivas • 5 June 2020

Are you planning the introduction of a new technological tool in your company? Good change management practices can improve the success of your transformation. Here is our reading list on changement management to help you prepare for your transition:   1. To understand the impact of change management ➤ Read article 2. To build on […]

8 ways to stay productive while working remotely with Microsoft technologies

by Patricia Rivas • 16 April 2020

So far, XRM Vision has not talked much about the COVID-19 pandemic. We do not want to exploit the current critical circumstances from an entrepreneurial perspective. However, technology plays a critical role in supporting the every day work of businesses. Over the last weeks, millions of people have switched to working from home. This was […]

Four reasons to talk to a Customer Success Manager to get the most of your technology projects

by Patricia Rivas • 6 December 2019

In 2018, XRM Vision set up a Customer Success Manager (CSM) position, held by Pierre Moreau. The CSM’s key role is to advise clients to increase the success of IT solution implementation with users. But what exactly does a CSM do to help you? How can it be a key player in the success of […]

6 advocates for a succesful organizational change in a company

The 6 advocates for a successful organizational change within a big company

by Patricia Rivas • 3 January 2019

“Nothing is so painful to the human mind as a great and sudden change.”  -Mary Shelley    Change is an emotional thing. This can be proven by most New Year’s resolutions which are quickly given up on. If changing habits on an individual level is a tough feat, imagine changing those of an entire company. Getting […]

How can you create a sustainable vision of change within your company

How can you create a sustainable vision of change within your company?

by David Brochu • 3 January 2019

One of the first steps in having an impact on your human resources if your company is considering implementing a new CRM solution or any other technological transformation, is to have a clear vision of change.  Having a common vision will guide everyone down the right path. Your employees will be more likely to adopt […]

The 9 best management practices

The 9 best change management practices

by David Brochu • 2 January 2019

With rapid growth of technologies, companies have no choice but to adapt themselves to the new demands and expectations of their clients. The implementation of a new CRM solution is often at the heart of their transformation. Most technological projects do not achieve the set goals.   In a great majority of cases it is the […]

5 ways investing in change management will lead your technological projects to success

by David Brochu • 21 December 2018

  You have found the best CRM solution for your company. You have invested tens if not hundreds of thousands of dollars on its implementation. But what happens if in the end the users do not use it? Your efforts will have been useless.  This is a reality for many companies:  Only 64% of projects […]

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