Customer engagement

XRM Vision selected as finalist at Microsoft Canada Impact Awards
Montreal, June 29, 2017 – XRM Vision, a leader in Microsoft Dynamics 365 (CRM) business solutions delivery is proud to announce that we have been selected as Winning Together Impact Award finalists which will be awarded at Microsoft Inspire, on July 9, 2017 in Washington, D.C. Every year Microsoft Canada celebrates the exceptional contribution of […]

XRM Vision is now Microsoft Gold Cloud CRM certified
XRM Vision continues to ascertain itself by achieving the Microsoft Gold Cloud Customer Relationship Management (CRM) certification. ̏ We’ve been Microsoft Gold Customer Relationship Management (CRM) certified for a number of years, but as organizations are looking more and more to move to the Cloud, we were missing just a few requirements to obtain the […]

Do you feel as though your marketing messages are not getting through?
One of the biggest challenges an organization will face is determining what tactics or technologies will help them reach their client experience objectives. It is commonly one element that is identified as a differentiator between competitors, so many organizations strive to improve it but few can define what that means. Defining what it means to […]

Are you losing sleep over no growth in revenue from existing clients?
A company generally grows their revenues one of two ways: either it adds new customers or it generates more business from existing customers. Today, I want to discuss growing your revenues through existing clients. It’s no secret, a client who’s happy with their experience during the purchasing cycle, and who’s happy on top of it […]