About Us & Our Team

XRM Vision brings together several of the best experts in CRM solutions who share a common goal: implement human-scale CRM solutions that can be adapted to the financial, technical and industry-specific realities faced by each of our customers.

Our proven CRM implementation methodology, the keen interest of our CRM consultants and our commitment to ensure each project delivers tangible results, make us an ideal partner when it comes to the growth of your business.

The XRM philosophy: Promoting customer relations beyond technology

We improve the value of the experience you provide to your partners and customers.
As powerful as they may be, we consider technologies, business intelligence and data to be means of maximizing your potential. However, we can only create a real impact when we understand the reality of our customers and succeed in adapting the tools we have at our disposal. Not the other way around.

Introducing the team

Over the last 10 years, XRM Vision has successfully brought together many of the best experts in CRM solutions. One goal brings them together: pushing the limits of their creativity every day by learning from each of our clients. We are developing new ways to use technologies that will allow them to achieve their business objectives.

CRM Consultant
Abdoul Baldé
Business Analyst
Gélin Champagne
Adjointe exécutive
Gacia Demirdjian
Senior CRM developer
David Rivard
VP Strategy & Marketing
David Brochu
Senior architect
Éric Sauvé
Senior architect
Kim Mac Dermott
Senior architect
Jean Lefrançois
ACCOUNT DIRECTOR
Jean-François Lortie
VP, CRM PRACTICE
Martin Vigeant
CEO
Félix Robitaille
Louis-Pierre Gaudreau
Maude Gautier
Business Analyst
Alexandre Joussier
Simon L’Esperance
Alain Moreau
Employment Brand Ambassador & Recruiter
Anne-Claire Oger
Business Analyst
Olivier Pinette
Patricia Rivas
Business Analyst
Dominique Roger
Solution Architect
Marie-Claude Roy

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Based on the Capacity Maturity Matrix, our methodology will help you assess the maturity level of your business processes and customer relationship management. With our ebook and the web questionnaire that comes with it, you will be able to identify the next steps to progress based on your specific situation.