Move your business forward by combining the expertise of our CRM consultants and our Dynamics 365 platforms.

XRM Vision is a human-sized CRM consulting firm that is driven by leading-edge expertise and a commitment to ensure the success of our clients. For more than 10 years, we have specialized in the design and implementation of customer relationship management solutions based on Microsoft Dynamics 365 technologies.

We guide sales, marketing and customer service professionals to unleash the full power of the processes and solutions we offer, while they focus on creating an exceptional customer experience.
From the conception of your customer journey to the complete implementation of your CRM, we use our know-how to help you increase your productivity, improve customer loyalty and stimulate your growth.

Contact our experts

Beyond CRM technologies, we offer a development approach that is adapted to your business reality.

Capacity assessment

We make sure to understand the fundamentals of your company before implementing a solution that will target the real issues.

Design of the solution

Our expertise in Dynamics 365 allows us to design tailor-made solutions that are able to unlock the full potential of your teams.

CRM implementation

We support you in the implementation of our solutions by training your teams and adjusting the systems developed to meet the specific needs of your business context.

Assistance and support

Throughout your digital transformation, our experts will always be available to help your users take ownership of your CRM, to adjust its functionalities and to ensure that it achieves an optimal performance.

CRM solutions that target the key processes of your company

Sales

Marketing

Customer service

Customer Journey

Road Technicians Management

Project management

Call center

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XRM Vision is a human-sized CRM consulting firm that is driven by leading-edge expertise and a commitment to ensure the success of our clients. For more than 10 years, we have specialized in the design and implementation of customer relationship management solutions based on Microsoft Dynamics 365 technologies.

We guide sales, marketing and customer service professionals to unleash the full power of the processes and solutions we offer, while they focus on creating an exceptional customer experience.

From the conception of your customer journey to the complete implementation of your CRM, we use our know-how to help you increase your productivity, improve customer loyalty and stimulate your growth.

Contact our experts

Get our CRM maturity assessment kit

Use this free and simple tool to understand how you can increase the impact CRM can have on your business.

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Your customers expect an outstanding service experience and personalized support from you. XRM Vision provides you with the best practices and technological tools to build customer loyalty, support your growth and improve your productivity.

Download our free CRM process evaluation kit!

Fill out the form below to receive our CRM process maturity assessment kit free of charge.

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  • Access to our online diagnostic tool
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Based on the Capacity Maturity Matrix, our methodology will help you assess the maturity level of your business processes and customer relationship management. With our ebook and the web questionnaire that comes with it, you will be able to identify the next steps to progress based on your specific situation.