Webinar: 5 Steps to Set up a Customer Service System in Less than a Week
July 8th 2020 at 3:00 pm
With the unique situation we are facing today, many organizations must quickly adapt and find ways to make their customer service or human resources processes simpler, more accessible and above all, more efficient.
In this webinar, Salim Adamon will present the 5 steps to quickly setting up the basics for a system that will allow you to manage a high volume of requests (incident management, customer or employee requests), using Microsoft Dynamics 365 Customer Service.
- Objective: Set up a case management system in just one week
- Who is this for: Customer service managers, employee services or human resources centers, which have a heavy load of requests to manage.
This webinar will be hosted in English. / Ce webinaire sera présenté en anglais.