Privacy Policy

At XRM Vision, we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and protect your data when you use our services and interact with our business.
Collection of Personal Information
We collect personal information when you interact with our business, including when you use our services, visit our website, participate in surveys, or communicate with our team. The personal information we may collect includes, but is not limited to, your name, email address, telephone number, postal address, and payment information.
Use of Personal Information
We use the personal information collected to provide, maintain, and improve our services. This may include carrying out transactions, personalizing the user experience, communicating with you, managing user accounts, sending promotional information, and responding to your inquiries or support requests.
Protection of Personal Information
We put in place appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We limit access to your personal information to employees who need to know it to provide our services. We retain your personal information for the necessary duration to achieve the objectives described in this privacy policy, unless a longer retention period is required or permitted by law.
Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties unless we obtain your prior consent or the law requires it. Under certain circumstances, we may share your personal information with third-party service providers who assist us in providing our services, provided they commit to maintaining the confidentiality of your information.
Cookies and Similar Technologies
We use cookies and other similar technologies to collect information about your interaction with our website and our services. This information helps us personalize your experience, analyze trends, administer the site, and collect demographic information about our users as a whole. You can choose to disable cookies in your browser settings, but this may affect your use of our website.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on our website. We encourage you to regularly review our privacy policy to stay informed of any updates.
Contact
If you have any questions, concerns, or requests regarding our privacy policy or our data processing practices, we invite you to contact us at info@xrmvision.com

As part of our commitment to transparency and respect for your privacy, you also have the option to reach out to us if you wish to have all data related to you deleted from our systems. We believe in accountability and are committed to implementing clear procedures to address your privacy needs. For this purpose, you can contact our Data Protection Officer, Adel Mabrouk at adel.mabrouk@xrmvision.com

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